Your Dashboard
The Dashboard is the first thing you see when you log in. It gives you a snapshot of how your messaging is performing over the last 30 days - how many messages you sent, how many were read, how many people replied, and what it cost you.
How to Get to the Dashboard
The Dashboard loads automatically when you log in. To return to it from anywhere in DM Champ, click Dashboard in the left sidebar.
Sidebar Navigation
The left sidebar is a flat list of navigation items: Dashboard, Chats, Contacts, Deals, Campaigns, Appointments, and Settings. Click any item to jump to that page.
At the bottom of the sidebar, you will find two cards:
Credits card - A subtle card with a bolt icon showing your credit balance as a bold number and a thin progress bar indicating how much of your monthly allowance you have used.
Trial card (during your trial period) - A gradient card with a clock icon showing how much time is left on your trial.
Understanding Your Numbers
The top section shows your key performance numbers for the last 30 days. Each metric is displayed with a bold, large number so you can see your results at a glance.
Message Stats
Messages Sent
Total messages sent across all your campaigns and channels.
Messages Delivered
How many messages actually reached the recipient. If this number is much lower than "Messages Sent," some messages failed to deliver (for example, a WhatsApp message sent to someone who does not have WhatsApp).
Messages Read
How many delivered messages the recipient opened. This only works on channels that show read receipts, like WhatsApp and Instagram.
Replies
How many contacts wrote back. This is your best measure of engagement.
Bookings
Appointments booked through DM Champ during this period. Only visible if you use the booking feature.
Contacts and Costs
New Contacts
How many new contacts you gained - whether you added them manually, imported them, or they messaged you first.
Avg Messages per Chat
The average number of messages in each conversation. Helps you see how long typical chats run.
Credits Used
Total credits used for messaging and AI activity. Credits are the units DM Champ uses to track your usage.
Avg Credits per Contact
Your total credits used divided by your total number of contacts. This is one of your most useful numbers - it shows how much each contact costs on average and whether your bot is handling conversations efficiently.
Filtering by Campaign
In the top-right corner of the Dashboard, you will find a campaign filter dropdown. Use it to view stats for one specific campaign instead of all campaigns combined.
This is helpful when you run multiple campaigns and want to compare their results:
Select a campaign name from the dropdown to see only that campaign's numbers.
Select All Campaigns to go back to the combined view.
Activity Graph
The graph in the center of the Dashboard shows your daily messaging activity over the last 30 days. Use it to spot:
Busy days - Spikes usually line up with campaign launches or promotions.
Quiet days - Dips may mean it is time for a new campaign or outreach effort.
Overall trends - Is your messaging volume growing, steady, or declining?
Hover over any point on the graph to see the exact numbers for that day.
Page Layout
All pages in DM Champ, including the Dashboard, use a clean left-aligned page header at the top. The page title appears prominently so you always know where you are.
Quick Actions
From the Dashboard, you can jump straight to common tasks:
Create a new campaign - Start building a new campaign right away.
View recent chats - Open the Chats section to see your latest conversations.
Check your credit balance - See how many credits you have left in the sidebar credits card, or visit Settings to manage your billing.
Tips for Getting the Most Out of Your Dashboard
Check it daily during active campaigns so you catch delivery problems early.
Compare "Sent" vs. "Delivered" - a big gap means something is wrong (bad phone numbers, blocked contacts, or channel issues).
Watch your "Avg Credits per Contact" to keep costs predictable. If this number suddenly jumps, check your bot instructions - the bot may be having conversations that are longer than necessary.
Use the campaign filter to find your best-performing campaigns, then apply what works to new ones.
Track "Replies" as your main success metric. A high reply rate means your messages are connecting with your audience.
Next Steps
Creating a Campaign - Launch a new campaign.
Billing Overview - Learn how credits work and how you are billed.
Chat Interface - Read and reply to individual conversations.
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