Adding a New Contact

Contacts are the people you message through DM Champ. Before you can send someone a message or have your AI bot reply to them, they need to be in your contact list. Here is how to add a new contact manually.

---

The Contacts Page

When you open the Contacts page, you will see your lists on the left and a table of contacts on the right. The table has 8 columns:

Column	What It Shows
Contact Info	The contact's name and email address.
Phone Number	Their phone number with country code.
Channel	The messaging channel associated with the contact (e.g., WhatsApp, Instagram, SMS).
Status	A colored badge indicating where the contact is in their journey.
Tags	Tags displayed as chips next to each contact. Tags are pre-loaded so they appear instantly without any delay.
Last Active	When the contact was last active or last messaged.
Bot Active	Whether the AI bot is currently active for this contact.
Actions	Quick action buttons for the contact.

---

How to Add a Contact

1. Click Contacts in the left sidebar.

2. Click the New Contact button in the top-right area.

3. Fill in the contact's details:

   • First name (required)

   • Last name

   • Phone number - make sure to include the country code (for example, +1 for the US, +44 for the UK, +31 for the Netherlands)

4. Choose whether you want the AI bot to be active for this contact right away. If you turn this on, the bot will automatically respond when this contact messages you.

5. Add the contact to one or more lists to keep things organized (for example, "Leads" or "VIP Customers").

6. Click Save.

Your new contact is now in DM Champ and ready to receive messages.

---

Next Steps

• Organizing Lists & Contacts - Learn how to group and manage your contacts.

• Importing Contacts from a File - Add many contacts at once using a spreadsheet.

• Creating a Campaign - Start messaging your contacts.