# Welcome

DM Champ is an AI-powered messaging platform that helps you talk to your customers across WhatsApp, SMS, Instagram, Facebook Messenger, and more - all from one place.

Whether you are a small business owner, a marketing agency, or a growing company, DM Champ helps you respond to customers faster, send promotions at scale, and let AI handle routine conversations so you can focus on your business.

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## What Can DM Champ Do?

* **Guided Onboarding** - Get started fast with a step-by-step wizard that sets up your channels, builds your first campaign, and generates AI-powered FAQs from your website automatically.
* **AI-Powered Chatbots** - Set up smart chatbots that answer customer questions, qualify leads, and book appointments - without you lifting a finger.
* **Message on Every Channel** - Reach customers on WhatsApp, SMS, Instagram DMs, Facebook Messenger, your website, and more.
* **Run Campaigns** - Send promotions, follow-up sequences, and announcements to your contact lists via WhatsApp and SMS. Handle incoming messages with AI.
* **Book Appointments** - Let your bot schedule meetings with Google Calendar and Zoom integration built in.
* **Smart FAQ Answers** - Upload your most common questions and answers, or let the AI auto-generate them from your website. The AI finds the right answer instantly using smart search.
* **Sales Pipeline** - Track your deals with a fully customizable pipeline. Set up tag-based automation to create and move deals automatically.
* **Team Collaboration** - Invite team members with role-based permissions. Admins, editors, and viewers each see exactly what they need.
* **Track Your Results** - See how your campaigns are performing with real-time delivery, read, and reply stats on your dashboard.
* **Agency & Reseller Tools** - White-label the platform with your own branding, manage client accounts, resell credits, and use custom domains.
* **Connect Your Tools** - Link DM Champ to your existing tools using webhooks (automated notifications between apps) and other integrations.
* **Simple, Flexible Billing** - Pay with credits. Choose a plan that fits your needs, with auto-recharge so you never run out.

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## Find What You Need

| Section                                                                                 | What You Will Find                                                  |
| --------------------------------------------------------------------------------------- | ------------------------------------------------------------------- |
| [Get Started](https://help.dmchamp.com/get-started/dm-champ-accelerator)                | Quick start guide, guided onboarding wizard, and dashboard overview |
| [Contacts & Lists](https://help.dmchamp.com/contacts-and-lists/creating-contacts)       | Adding, importing, exporting, and organizing your contacts          |
| [Messaging Channels](https://help.dmchamp.com/messaging-channels/whatsapp-business)     | Setting up WhatsApp, SMS, Instagram, Messenger, and more            |
| [Campaigns](https://help.dmchamp.com/campaigns/creating-campaigns)                      | Creating campaigns, choosing types, setting up follow-ups           |
| [AI & Automation](https://help.dmchamp.com/ai-and-automation/ai-bot-setup)              | Setting up your AI bot, managing FAQs, and building automations     |
| [Templates](https://help.dmchamp.com/templates/whatsapp-templates)                      | Creating and managing WhatsApp message templates                    |
| [Appointments](https://help.dmchamp.com/appointments/booking-system)                    | Setting up your booking system and Google Calendar                  |
| [Chats](https://help.dmchamp.com/chats/chat-interface)                                  | Viewing and managing your conversations                             |
| [Deals](https://help.dmchamp.com/deals/sales-pipeline)                                  | Customizable sales pipeline with tag-based automation               |
| [Billing & Credits](https://help.dmchamp.com/billing-and-credits/billing-system)        | Understanding your plan, credits, and invoices                      |
| [Agency & Reselling](https://help.dmchamp.com/agency-and-reselling/agency-accounts)     | Managing agency accounts, white-labeling, and client sub-accounts   |
| [Integrations](https://help.dmchamp.com/integrations/connecting-facebook-and-instagram) | Connecting Facebook, Instagram, and other third-party tools         |
| [Settings](https://help.dmchamp.com/settings/account-settings)                          | Account, channels, team, billing, and all configuration             |

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## Need Help?

Cannot find what you are looking for? Our support team is happy to help.

[**Contact Support**](https://dmchamp.com/help) - fill out a quick form and we will get back to you as soon as possible.