gearAccount Settings

Manage your DM Champ profile, security, API access, and connected services from the Account settings page.

To access your account settings, go to Settings > Account.


Profile Management

Name

Update your display name at any time. This is the name shown in your DM Champ dashboard and any team-facing areas.

  1. Click on the Name field.

  2. Enter your new name.

  3. Click Save.

Email Address

Your email address is used for logging in and receiving notifications.

To change your email:

  1. Click Change Email.

  2. Enter your new email address.

  3. DM Champ sends a verification link to the new address.

  4. Click the link in the verification email to confirm the change.

  5. Once verified, your login email is updated.

Note: You cannot use an email address that is already associated with another DM Champ account.

Password

To change your password:

  1. Click Change Password.

  2. Enter your current password.

  3. Enter and confirm your new password.

  4. Click Save.

If you signed up with Google, Apple, or GitHub and have not set a password, you can set one here to enable email/password login as an alternative.


Social Login Connections

DM Champ supports signing in with third-party providers. You can connect or disconnect these from your account settings:

  • Google - Sign in with your Google account.

  • Apple - Sign in with your Apple ID.

  • GitHub - Sign in with your GitHub account.

To connect a provider:

  1. In the Connected Accounts section, click Connect next to the provider.

  2. Complete the sign-in flow for that provider.

  3. The provider is now linked to your DM Champ account.

To disconnect a provider, click Disconnect next to it. Make sure you have at least one other login method (email/password or another provider) before disconnecting.


API Key

An API key is a unique code that lets external tools and automation platforms connect to your DM Champ account and exchange data automatically. Think of it like a special password for software-to-software communication.

Generating a Key

  1. Scroll to the API Key section.

  2. Click Generate.

  3. Copy the key and store it securely.

Regenerating a Key

If you need a new key (for example, if the current one was compromised):

  1. Click Regenerate.

  2. The old key is immediately invalidated.

  3. Copy and save the new key.

  4. Update any external systems that use the old key.

For full API documentation, see API Access.


Webhook Configuration

A webhook sends an automatic notification to another system whenever something happens in DM Champ (for example, a new contact is created or an appointment is booked). This is useful for keeping your other business tools in sync.

  1. Enter your Webhook URL - this is a web address provided by the system you want to notify (such as your CRM or an automation platform like Zapier).

  2. Select the events you want to trigger notifications.

  3. Click Save.

For detailed setup instructions, see Webhooks.


Facebook & Instagram Connection

Connect your Facebook Page and Instagram Business account to manage Messenger and Instagram DM conversations from DM Champ.

  1. Click Connect in the Facebook & Instagram section.

  2. Follow the Facebook login flow.

  3. Select your Page and Instagram profile.

For step-by-step instructions, see Connecting Facebook & Instagram.


Custom Domain

If you are on an Agency plan, you can set up a custom domain so your clients access DM Champ at your own web address (for example, app.youragency.com) instead of the DM Champ domain.

  1. Enter your custom domain in the Custom Domain field.

  2. Follow the DNS configuration instructions provided (these tell the internet to point your domain to DM Champ - see the White-Labeling guide for step-by-step help).

  3. Click Verify to confirm the domain is correctly set up.

For full details, see White-Labeling & Custom Domains.


Account Deletion

If you need to delete your DM Champ account:

  1. Scroll to the bottom of the Account settings page.

  2. Click Delete Account.

  3. Confirm the deletion when prompted.

Warning: Account deletion is permanent. All your data - contacts, campaigns, messages, and settings - will be permanently removed and cannot be recovered. Make sure to export any data you need before deleting your account.

If you are on an active subscription, cancel your subscription first in Billing before deleting your account.


Next Steps

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