💬Chats

Here's a comprehensive guide to the DM Champ chats interface and its features:

Main Chat Interface:

1. Left Side:

   • Chat filters (expandable/collapsible)

   • Search functionality for finding specific chats

2. Right Side:

   • Detailed chat information

   • Credit usage counter

   • Bot message count

   • Reset count button (useful when reaching message limits)

Chat Management Features:

Message Window Control:

• For WhatsApp: 24-hour chat window limitation

• Ability to reopen closed chats

• Template system for reopening conversations:

  • Create new templates

  • Must be simple messages without variables

  • Requires approval before use

  • Select from dropdown once approved

Administrative Controls:

• Top right menu options:

  • Archive chat

  • Set Do Not Disturb

  • Delete contact

  • Edit contact information

  • Test in Playground feature

Playground Testing:

1. Purpose:

   • Test and modify AI responses

   • Review and adjust campaign settings

   • Make real-time improvements

2. How to Use:

   • Click "Test in Playground"

   • View full chat history

   • Access instructions panel

   • Make necessary changes

   • Test modifications

   • Save to live version when satisfied

Special Features:

1. Reset Count:

   • Resets bot message count

   • Useful when approaching campaign limits

   • Allows continued AI responses

2. Templates:

   • Create new message templates

   • Select language

   • Write simple messages (no variables)

   • Wait for approval

   • Use approved templates to restart conversations

This interface allows for efficient management of conversations while providing tools to improve and customize the AI's responses based on actual interactions.